Founder
Fairtrade is a trading partnership, based on dialogue, transparency and respect. FLO-CERT, an independent international certification company provides the credibility, trust and transparency behind the Fairtrade Label. With over 2000 clients in more than 70 countries, FLO-CERT has become one of the world’s leading social certification bodies – empowering over one million farmers and wage workers and their families in the global south through access to the Fairtrade market. FLO-CERT GmbH currently has a vacancy in its Central Services department for a customer orientated, service driven, energetic new staff member with an interest in FAIRTRADE: Regional Manager Asia (based in Bangalore/ India) FUNCTION Office Manager and Administration of Regional Office in India. Source: http://www.flo-cert.net/flo-cert/main.php?id=8 Organize Fairtrade audits and certifications of operators in India, Sri Lanka, Nepal. CORE RESPONSIBILITIES Manage certification activities of operators in the respective region. Select and organize training and evaluation of auditors. Supervise staff in the respective region. Participate to the continuous improvement of FLO-CERT Certification systems. Manage communication with Labelling Initiatives and/or Producer Networks and with key clients in the region. Manage the FLO-CERT`s office in Bangalore / India. TASKS Manage the processing and the evaluation of applications for assigned operators. Manage the annual certification process for assigned producer and traders. Take certification decisions for assigned operators and manage the quality control of audit reports. Participate in staff hiring process for the respective region. Ensure adequate training, guidance and evaluation of staff. Manage the regional planning of audits. Organize the regular evaluation of auditors. Ensure communication and feedback with auditors. Plan, develop and implement strategy for operational management and development to meet performance plans within agreed budgets and timescales. Establish and maintain appropriate systems for measuring office operational management and development. Ensure compliance with all aspects of Health & Safety, Security, Insurance, Legal and Quality Management Responsibilities. Ensure timely reporting and accounting as required under Indian regulatory. requirements and FLO-CERT monthly, quarterly and annual reporting requirements. Manage and control departmental expenditures within agreed budgets, timelines, standards & policies. Manage cash and payment processes in accordance with company policies and procedures. Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of operational development, and to ensure they are fully informed of operational objectives, purposes and achievements. Maintain awareness and knowledge of operational matters and provide suitable reporting to directors, managers and staff within the organization as appropriate. Contribute to the evaluation and development of operational strategy and performance in cooperation with the management team. Execute the responsibilities of Office Management according to lawful, ethical, environmental and general standards of care. Manage all aspects of staff reporting processes, policies and procedures relating to Holidays, Sickness, Staff Discipline and Staff Record Keeping. REPORTING TO Continent Manager Asia REQUIRED QUALIFICATIONS Necessary: University level education (or equivalent) in a relevant subject (Food Science, Business, Agronomy, Law, Economics, Sociology etc.). Familiar with one or more of the following certification schemes: Organic, Eurepgap, SA 8000, Fairtrade, ISO 9000 or equivalent. Demonstrated experience in office and people management of at least 3 years. Fluent in English Excellent communication skills, team player, flexible, experience in dealing with different cultures. Strong dedication towards customer service. Strong command in the use of MS Office Products. Motivation for Fairtrade. Advantageous Prior experience in auditing (social, ethical, organic etc). Fluent in other language of the region. Business experience in international trade. Work experience in food processing industry. Knowledge of the agricultural sector in South Asia. TERMS AND CONDITIONS Job Share: 100% Position is based in the FLO-CERT Regional Office in Bangalore, India. Start date: As soon as possible. The office language is English. TO APPLY Please consult www.flo-cert.net for more information on the FLO-CERT GmbH and the Fairtrade Movement. Please use the application procedure (Apply Now!) for sending your application data in English, with Curriculum Vitae, motivation letter and salary indication to Mr. David Holzwarth. Deadline for applications: 23rd August 2009 We are looking forward receiving your application!

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